Frequently Asked Questions on General Questions (FAQ)
No, unfortunately we do not have an on-site sales department at our headquarters. Take your time to browse through our online shop and order your sonoro conveniently at home. Or you can choose your devicehere and have it delivered to a dealer in your neighbourhood. There you can take a look at your sonoro at your leisure and get advice - without any obligation.
Please refer to the operating instructions of your sonoro device. Check whether the Bluetooth function on your smartphone or tablet is switched on. Check whether one of your devices is already connected to another Bluetooth source or receiver.
There are many causes that can lead to faulty radio reception. Sometimes the topography or surrounding situation makes good reception difficult. Therefore, please check the following points:
Please check the alignment of the antenna. For tips on perfect alignment, please refer to the operating instructions of your unit.
Test the unit in another location.
3. check via www.fmscan.org whether the selected station is available in your area.
To automatically update the local time, simply select the source "Radio" . In this way, the summer and winter times are always changed to the current time. Of course, a manual changeover is also possible. When synchronising via the Internet, you must always set the summer and winter time manually. Please read the operating instructions for your device here.