Shipping information
By default, we ship only to the countries listed below. Depending on the size of your order, shipping will be handled by DPD, UPS, DHL, or a freight carrier. Please refer to the table below for the applicable shipping costs.
| Country | Shipping costs |
| Germany | Standard shipping (free of shipping costs), DHL Express (depending on weight between 14 and 29 EUR) |
| Austria | Standard shipping (free shipping) |
| France | Standard shipping (free shipping) |
| Netherlands | Standard shipping (free shipping) |
| Belgium | Standard shipping (free shipping) |
| Luxembourg | Standard shipping (free shipping) |
| Italy | Standard shipping (free shipping) |
| Freight forwarding | Return shipping |
| Free shipping* | 59,- EUR* |
*Valid for shipping within Germany and Austria
Information on Calculating the Delivery Date
The delivery period begins, in the case of payment in advance, on the day after the payment order is issued to the transferring bank, or, for other payment methods, on the day after the contract is concluded, and ends at the close of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a public holiday recognized by the state at the place of delivery, such a day shall be replaced by the next business day.
For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.

