Who is sonoro?
sonoro designs and develops high-quality lifestyle audio systems with great passion, delighting music lovers all over the world. It is our mission to combine German engineering and design expertise to offer people a wonderful piece of quality of life.
We do this with enthusiasm and are looking for people who feel like working on "something bigger". If you want to take on responsibility in a committed team and have the desire to grow with us, then you've come to the right place!
Job description
In order to understand the complexity of our processes and their interrelationship, you can expect to gain a wide range of insights into our various departments, such as internal sales, accounting, marketing and logistics, as part of your training. You will learn how to answer customer enquiries and conduct customer meetings, post invoices and gain a deep insight into all economic and business-related topics.
Your tasks
- Support of the internal sales team
- Processing of customer enquiries
- Telephone and written customer service
- Recording, documenting and processing customer enquiries and orders
- Preparation of delivery and invoice documents
- Answering questions about invoices, order status and shipment tracking
- Complaint management
- Insights into import and export processing
- Insights into the warehouse management
Your profile
- You have a good secondary school leaving certificate or higher (dropouts welcome)
- Communication is your strength! You know how to strike the right note with customers, are very communicative and convince with your open and empathetic demeanour.
- You are a reliable team player
- You love independent and responsible work and keep calm and have an overview even with complex requirements
- Dealing with numbers should not be a problem for you, because you will ultimately prepare offers and invoices and be responsible for some accounting tasks in your job.
- Good organisation is the most important thing: you have an overview of when invoices go out, when appointments are due and when new deliveries arrive. To coordinate this, you have a talent for organisational things.
- You are creative, solution-oriented and put the customer first in your actions
- You have a good command of MS Office applications.
- Technology, music and design inspire you and you see yourself in your new role as a sonoro brand ambassador #sonoromachtglücklich
What do we have to offer?
- A friendly and dynamic team with flat hierarchies and short decision-making processes
- A great "working atmosphere" where enjoyment of the task is a priority
- Creative opportunities and freedom in an innovative organisation
- A responsible position in a high-growth environment
- All the tools you need to perform your role
- Intensive support throughout the entire training
- The possibility to shorten the apprenticeship in case of good performance
- A permanent employment contract with completion of the examination is sought.
- Free drinks and fruit
- 2x weekly paid lunches
Have we aroused your interest?
Then please apply with your complete application documents, stating your availability.
Contact: Tina Fassbender - tina.fassbender@sonoro.deTinaFassbender
sonoro audio GmbH
Hammer Landstrasse 45
41460 Neuss
Type of position: Full-time
