Shipping information

We ship by default only to the countries listed below. Depending on the size of your order, shipping is done by DPD, UPS , DHL or by freight forwarding. The respective shipping costs can be found in the table below. If you wish shipping to another country, please write us an email (bestellungen@sonoro.de) and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you in the short term whether we can also ship to the desired country and, if necessary, inform you of the shipping costs, as we have to ask our shipping partner in advance for the shipping option and the costs.

Country Shipping costs
Germany Standard shipping (free of shipping costs), DHL Express (depending on weight between 14 and 29 EUR)
Austria Standard shipping (free shipping)
France Standard shipping (free shipping)
Netherlands Standard shipping (free shipping)
Belgium Standard shipping (free shipping)
Luxembourg Standard shipping (free shipping)

Freight forwarding Return shipping
Free shipping* 59,- EUR*

*Valid for shipping within Germany and Austria

Information on the calculation of the delivery date
The time limit for delivery begins to run in the case of payment in advance on the day after issuing the payment order to the remitting bank or, in the case of other payment methods, on the day after conclusion of the contract and ends with the expiry of the last day of the time limit. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.