100 days return policy
We only ship to the countries listed below as standard. Depending on the size of your order, shipping is carried out by DPD, UPS, DHL or a freight forwarder. You can find the respective shipping costs in the table below. If you would like us to ship to another country, please write us an email (firstname.lastname@example.org) and tell us the article with the quantity and the delivery address with the country and the corresponding postcode. We will then inform you at short notice whether we can also ship to the desired country and, if necessary, inform you of the shipping costs, as we have to enquire about the shipping option and costs in advance with our shipping partner.
|Germany||Standard shipping (free of shipping costs)|
|Austria||Standard shipping (free of shipping costs)|
|France||Standard shipping (free of shipping costs)|
|Freight forwarding||Return shipment|
|Free shipping*||59,- EUR*|
Information on the calculation of the delivery date
The delivery period shall commence on the day after the payment order is issued to the remitting bank in the case of payment in advance or on the day after the contract is concluded in the case of other payment methods and shall end with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.
1) Shipping within Germany
Shipping within mainland Germany is free of charge for standard shipping.
We do not charge an island surcharge for shipping to German islands.
2) Shipping abroad
We currently deliver to Germany, Austria and France.
We do not charge shipping costs for standard domestic and international shipping.
In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). You can find further information, for example, at http://ec.europa.eu/taxation_customs/dds/cgi-bin/tarchap?Lang=DE and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.