Frequently asked questions about Miscellaneous

If you have a question that has not already been answered, please feel free to contact us via our contact form.
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ARE ALL ARTICLES FROM THE SONORO ONLINE SHOP ALSO AVAILABLE IN STORES?

All items from our online shop can be purchased or ordered from our retail partners, if available. The best way to find out whether they currently have your desired product in stock is to call your local dealer. Via our Retailer search you will find the nearest dealer.

ARE THERE DIFFERENT VERSIONS OF THE SONORO DEVICES?

Yes, there are. At retailers such as Amazon, it is possible that different versions of our sonoro devices are offered - usually marked with a year number. The versions of the sonoro devices usually only differ in quite small features, such as additional natively supported streaming services. When you buy a sonoro device in our shop at sonoro.com you can be sure to always receive the latest version.

WHAT DOES SONORO USE MY DATA FOR AND HOW IS MY DATA HANDLED?

We only collect data when it is necessary and only use it for the intended purpose. For example, we collect data in order to contact you or to provide ordered services. Data will not be used for any other purpose without express prior consent or an existing legal basis.

IS MY DATA SAFE WITH SONORO?

Data entered online is transmitted securely encrypted and stored with us protected from unauthorised access. Only authorised employees have access to it. Data will not be disclosed to third parties under any circumstances.

HOW CAN I OBJECT TO THE USE OF MY DATA?

For information about the use of your personal data, please contact our Customer service or send us an e-mail to datenschutz@sonoro.de. Please note that we can only provide information after first clearly identifying you.